homecinematv

You have the right to cancel your order within seven working days following the day after delivery and return the goods supplied to us for a full refund. You must notify us in writing during this period of your intention to cancel by either:

Letter to Homecinematv, 259 Felixstowe Road, Ipswich, Suffolk, IP3 9BN

Email to sales@homecinematv.co.uk

Should you wish to cancel your order, any goods supplied must be returned to Homecinematv, Inspections Dept, 3 Fison Way, Thetford, Norfolk, IP24 1HT, at your own expense within 7 days of your notice to cancel. Providing the goods are returned with all accessories including any free gifts you will receive a full refund, within 30 days of giving us your notice to cancel. We are unable to accept back goods for a credit if they are unwanted gifts or non-faulty items 7 days after the delivery date.

We are able to arrange insured collection if requested. An indication of the costs are listed below;

DVD player/recorder, Hi-Fi system, Hi-Fi separates, Home Cinema £15
Radio, MP3, Camera, Camcorder, Headphones, Accessories £10
Televisions: 32" or Under £25, 37" or over £50
Stands for Televisions or Hi-Fi £25, Wall brackets £15
Cables and interconnects: £10

We are unable to accept back for refund the following product types unless they are faulty or were supplied as part of the main product purchase;

Unsealed blank video tapes, blank DVD discs and blank mini discs.

The following tariff applies to products returned missing the original factory packed accessories. The prices are for guidance, the actual price may vary.

Remote Control - £40 to £80
Instruction book - £5 to £15
Lead - £5 to £30
SD card, Memory Stick etc - £5 to £100
Mains adaptor / Charger - £30 to £50
Rechargeable battery - £30 to £50
Television stand - £45 to £250